Terms of Service
Last updated: May 2026
1. Acceptance of terms
By accessing or using Ticket Venu ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.
2. Use of the Platform
You must be at least 16 years old to use Ticket Venu. You are responsible for maintaining the security of your account and for all activities that occur under your account.
You agree not to use the Platform to: post false or misleading event information; engage in fraud or deception; violate any applicable laws or regulations; or infringe on the intellectual property rights of others.
3. Event organisers
As an event organiser, you are solely responsible for the accuracy of all event information you publish, including dates, venues, and ticket descriptions.
You must honour all tickets sold through the Platform and provide a refund policy that complies with applicable consumer protection laws.
Ticket Venu charges a flat monthly subscription fee. We do not take a percentage cut of your ticket sales.
4. Ticket buyers
Tickets are sold on behalf of event organisers. Ticket Venu acts as an intermediary and is not responsible for the quality, safety, or cancellation of events.
Refunds are subject to the individual event organiser's refund policy. In the event of cancellation, Ticket Venu will facilitate refunds in accordance with applicable law.
Tickets may not be resold or transferred without the consent of the event organiser.
5. Prohibited content
You may not list events that promote illegal activities, hate speech, discrimination, or that violate our community standards. Ticket Venu reserves the right to remove any event at its sole discretion.
6. Intellectual property
The Ticket Venu name, logo, and platform are owned by Ticket Venu Ltd. You retain ownership of content you upload but grant Ticket Venu a licence to use it to operate and promote the Platform.
7. Limitation of liability
To the maximum extent permitted by law, Ticket Venu shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform or attendance at any event.
8. Changes to these terms
We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the new Terms.
9. Governing law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For questions about these Terms, contact us at: support@ticketvenu.com